Diversity,
Equity, and
Inclusion

Our vision is to advance better health and vitality for all through solutions that
address our stakeholders’ unique backgrounds, perspectives, experiences, and needs.

Building a Healthier Future for Tomorrow Starts with Including Each of Us Today

At The Cigna GroupSM, we exist to improve the health and vitality of those we serve, and it’s critical that we rely on the power of our team, strengthened by a diversity of backgrounds, experiences, and perspectives. It’s at the heart of who we are as a company to treat each other with respect, to provide colleagues meaningful opportunities to grow and to contribute, and to challenge ourselves to always get better at increasing belonging, inclusion, and equity for all our coworkers. Doing so ultimately helps us better serve the diverse needs of our customers, clients, and communities, and deliver on our mission.

DEI Annual Report

Being transparent and tracking progress on our commitments are essential steps toward delivering real, sustainable change. This report reflects our approaches and targeted actions to advance DEI across key pillars of impact.

View our 2023 DEI Annual Report [PDF]

Previous Reports

2022 [PDF] | 2021 [PDF]

Hear from Our Leaders

Our commitment to diversity, equity, and inclusion (DEI) is reflected in every area of our business and firmly rooted in our company’s values. DEI is also a critical cornerstone of our mission – to improve the health and vitality of those we serve, inclusive of our customers, patients, and colleagues. The only way we can achieve this is by respecting and celebrating that which makes us all unique and important as individuals.David M. Cordani Chairman and CEO
The vitality, well-being, and collective strengths of our entire team is critical to our continued success. And as such, we’re committed to valuing, celebrating, and leveraging our diverse stakeholders’ backgrounds, perspectives, experiences, and needs. We know this supports better decision-making, greater innovation, and higher levels of engagement – which ultimately helps us better serve our customers and communities, and advance better health for all.Geneva Brown Vice President, Environmental, Social, and Governance (ESG), and Diversity, Equity, and Inclusion (DEI)

How We’re Making It Happen

We are intentional in how we approach DEI to drive fair opportunity and impact across these key pillars: Healthy Workforce, Healthy Company, Healthy Society, and Healthy Environment.

Healthy Workforce

A healthy and diverse workforce is essential to achieving our mission, which is why our team members are at the forefront of how we approach DEI. By helping colleagues realize their full potential, we can drive better decision-making, greater innovation, and higher levels of engagement, which in return helps us better serve our customers, clients, and communities. We invest in our employees to support their health and vitality, to foster their growth and development, and to increasingly cultivate a culture that is equitable and inclusive for all. There are many ways we do this, including through offering Enterprise Resource Groups, training and development that promotes cultural competency and health equity, innovative forums to learn about various cultures and perspectives, and inclusive workplace benefits.

We also regularly evaluate our workforce processes and programs to ensure fair outcomes. It is our policy to recruit, hire, train, and promote individuals in all job roles and ensure that all other personnel actions are administered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions, including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any characteristic protected by applicable equal employment opportunity (EEO) laws. Review our Equal Employment Opportunity (EEO-1) data, representing our U.S.-based employees. View the data [PDF]

Healthy Company

We are committed to upholding strong governance as well as ethical, inclusive, and resilient business practices. To advance our ability to improve the health and vitality of those we serve, we ensure we have robust governance structures in place to promote fair and equitable treatment of our employees, customers, partners, and communities. Our Enterprise DEI Council is chaired by our Chairman and CEO and vice chaired by members of our Enterprise Leadership Team. It leverages the expertise and scope of influence of senior leaders from various areas of the company to shape and cultivate norms that foster equity and fair opportunity, and drive accountability for DEI commitments.

We also have a responsibility to ensure we use our resources to enact positive change. This includes supporting and growing our relationships with diverse and historically underrepresented suppliers. In 2023, about two years ahead of schedule, we surpassed our goal of $1 billion in annual spending with small and diverse businesses in the United States. Now, we strive to expand that commitment to spend even more with diverse suppliers: $1.6 billion annually in 2025. To support this work, we have a Supplier Mentor Protégé Program, which pairs executives from The Cigna Group with diverse suppliers for 18 months to help them develop, grow, and become more competitive in the market.

Healthy Society

Our vision at The Cigna Group is to transform the ecosystem of health into one that is well-functioning, sustainable, accessible, and equitable – advancing better health for all. That requires understanding and addressing social determinants of health (SDOH), improving medical quality and access while lowering health risks, promoting preventive health interventions, and coordinating all aspects of care. We demonstrate our commitment to advancing sustainable healthcare and health equity through services, products and solutions reflective of the diversity of those we serve. We also take action to advance community resilience through our business and philanthropic community engagement efforts.

Healthy Environment

There is an intrinsic connection between human health and environmental health. We strive to identify new efficiencies and make strategic investments that reduce our environmental impacts — advancing environmental health and sustainability for underserved, and all communities. Some of the ways we accomplish this is through reducing emissions through our MDLIVE® virtual care services and through green space revitalization.

We Stand Behind Respect and Fair Opportunity for All

We have zero tolerance for discrimination of any kind by anyone and toward anyone. And it is our resolute belief that no person should ever be subjected to unjust treatment because of who they are, what they believe, or what they look like.

We recognize that acts of injustice within our society can bring on many emotions, with experts increasingly defining racism as a public health crisis. Our online hub offers resources to help navigate related emotions and is available to everyone.

Employee-Led Resource Groups

Another way DEI is brought to life at The Cigna Group is through our Enterprise Resource Groups (ERGs). These employee-led groups are crucial to driving a culture of inclusion, advancing our business objectives, and delivering on our mission to improve the health and vitality of those we serve. In addition, we have employee-led Business Inclusion Councils that are nested within specific businesses across the enterprise. These groups drive enterprise DEI commitments in relation to business-unit objectives, threading DEI into the fabric of business strategies and initiatives across the company.

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